Alleva – Alleva

March 3, 2024

Boost Efficiency and Reduce Errors: Alleva and CollaborateMD’s Seamless Billing Solution

Alleva, a leading provider of electronic medical records (EMR) software for behavioral health and addiction treatment programs, has announced an expanded integration with CollaborateMD, a cloud-based medical billing and practice management solution. This partnership offers a seamless billing experience for healthcare providers, helping them streamline their billing processes and access advanced billing technology. Alleva's new Encounter Transmission Table (ETT), allows users to view, filter, and report on their billable service data, while also sharing demographic, insurance, and diagnosis information with CollaborateMD for easy claim submissions. Eliminating redundancy reduces administrative errors and improving efficiency boosts overall productivity. The collaboration between Alleva and CollaborateMD promises to be a game-changer in the behavioral healthcare industry, providing innovative solutions to optimize billing and payment processes.

Introduction to Alleva and CollaborateMD's Partnership

Alleva: An Overview of Features

Alleva's electronic medical records (EMR) software is specifically designed to meet the unique needs of behavioral health and addiction treatment providers. It offers an intuitive interface that simplifies charting, reduces manual data entry, and ensures compliance with healthcare regulations. Key features include customizable treatment plans, detailed client profiles, and secure messaging, which facilitate coordinated care and improve client outcomes. Alleva also comes with robust reporting capabilities, allowing providers to generate insights on client progress and treatment efficacy. Moreover, integrating with tools like CollaborateMD, Alleva empowers providers by streamlining the billing process, from service capture to claim submission. This integration reflects Alleva's commitment to enhancing the administrative aspects of care, enabling providers to focus on delivering quality treatment.

CollaborateMD: Transforming Medical Billing

CollaborateMD stands out in the medical billing and practice management landscape for its cloud-based platform that combines ease of use with powerful functionality. It offers real-time claim tracking, centralized billing information, and personalized support to ensure that healthcare providers can manage their finances effectively and efficiently. The system's ability to minimize claim rejections and expedite reimbursements contributes to a healthier revenue cycle for practices. CollaborateMD's advanced reporting tools provide actionable financial insights, allowing providers to make informed decisions and optimize their billing operations. The integration with Alleva further enhances CollaborateMD's capabilities, creating a unified solution that addresses the end-to-end billing needs of the healthcare industry. With its focus on accuracy, efficiency, and user experience, CollaborateMD is revolutionizing medical billing for providers across the nation.

Unveiling Seamless Billing Experience

Innovative Encounter Transmission Table (ETT)

The Encounter Transmission Table (ETT) is a standout feature in Alleva's software, reflecting a significant step forward in billing efficiency. It serves as a centralized hub where providers can review and manage all billable encounters before transmitting to CollaborateMD for processing. The ETT's filter and report functions allow for quick identification of services that are ready for billing, which helps in reducing the lag time between service delivery and claim submission. It also ensures that all necessary information is complete and accurate, thereby minimizing the chances of claim denials due to errors or omissions. This innovative tool streamlines the billing workflow, enabling providers to get a better handle on their finances and allowing for more time to be allocated to client care rather than administrative tasks.

Cross-Platform Sharing for Efficient Claims Submission

Through Alleva and CollaborateMD's integration, cross-platform sharing has been refined to facilitate efficient claims submission. The synergy between the two platforms allows for the seamless transfer of demographic, insurance, and diagnosis data directly from Alleva’s system to CollaborateMD. This interoperability eliminates the need for duplicate data entry, significantly reducing the margin for human error and ensuring that claims are submitted correctly the first time. As a result, healthcare providers experience fewer claim rejections and denials, leading to a faster reimbursement cycle. Automated data sharing not only saves time but also enhances data integrity across platforms. Such efficiency is critical for behavioral health providers who contend with the complexities of billing for mental health services, as it enables them to maintain a focus on client care while trusting the billing process to operate smoothly.

Enhancing Revenue Cycle Management (RCM)

Streamlining Billing Processes: A Solution for Redundancies

The integration of Alleva with CollaborateMD attacks the problem of redundancy head-on, offering a solution that streamlines the entire billing process within the revenue cycle management (RCM) framework. By automating data transfer and minimizing manual intervention, the partnership ensures that the billing cycle is not only faster but also more accurate. The reduction of repetitive tasks allows administrative staff to redirect their efforts towards more strategic activities that can positively impact the financial health of the practice. For instance, staff can focus on following up on unpaid claims or improving client engagement strategies. This streamlined approach is particularly beneficial for behavioral health practices where billing can be complex due to the nature of services provided. The removal of redundancies through this integration leads to a leaner, more focused RCM process, bolstering the financial backbone of healthcare providers.

Improving Efficiency: Reducing Administrative Errors

Efficiency in healthcare billing is not just about speed; it's also about accuracy. Administrative errors can be costly, leading to claim rejections, payment delays, and additional work for staff. Alleva and CollaborateMD's partnership directly addresses these issues by providing tools that help reduce errors from the outset. The Encounter Transmission Table (ETT), for example, ensures that only complete and verified billable encounters are submitted to CollaborateMD. This verification process catches common mistakes before they become problems. Additionally, the use of consistent, automated data entry reduces variability that can lead to errors. With these systems in place, healthcare providers see a decrease in denied claims and an increase in on-time payments, which are crucial for maintaining a healthy cash flow. Ultimately, the focus on reducing administrative errors through improved efficiency translates to a more robust and reliable revenue cycle for healthcare providers.

Expert Insight on the Partnership

Steve McCall's Perspective on the Collaboration

Steve McCall, CEO of Alleva, sees the combination of Alleva's EMR strengths with CollaborateMD's robust billing system as an advancement that will streamline operations significantly. McCall points out that having a unified system not only saves time but also ensures a higher level of precision in medical billing—a critical factor for the financial stability of healthcare facilities. He believes that by focusing on seamless integration, the partnership is well-positioned to set a new standard for revenue cycle management in the healthcare sector, particularly in the niche of behavioral health.

The Future of Healthcare Billing Solutions

The future of healthcare billing lies in the adoption of integrated, intelligent solutions like the one offered by the Alleva and CollaborateMD partnership. These solutions are poised to become the backbone of a more efficient and error-free billing system within the healthcare industry. As technologies continue to evolve, we can anticipate further advancements that will enhance the accuracy and speed of billing processes. The next generation of healthcare billing solutions will likely incorporate more analytics, machine learning, and automation to predict and prevent errors before they happen. The result will be a more streamlined revenue cycle that benefits both providers and clients. By staying at the forefront of these technological shifts, Alleva and CollaborateMD are setting the standard for what providers should expect from their billing systems in the years to come.

The Power of Ongoing Innovation

Ongoing innovation is the driving force behind the continuous improvement in healthcare billing solutions. The collaboration between Alleva and CollaborateMD is a testament to the power of innovation in tackling real-world challenges faced by healthcare providers. By embracing new technologies and constantly seeking to refine their offerings, these companies are not just reacting to the current market needs but also anticipating future trends. This proactive approach ensures that healthcare professionals can count on a billing solution that evolves with the changing landscape of the industry. The commitment to innovation means that providers who use Alleva and CollaborateMD will benefit from a platform that is always at the cutting edge, helping them to stay competitive and focused on delivering the highest quality of client care.

February 2, 2024

From Overwhelmed to Organized: Optimize Task Management with Alleva EMR for Behavioral Health

Trust Alleva to optimize your task management system and allow you to dedicate more time to serving those in your care.

February 21, 2023

Bridging the Gap: Mental Health and Physical Health

Historically, mental health and addiction treatment has been viewed as something completely different from standard health care. When someone has physical pain, we encourage them to see a doctor, to get medication and the treatment they need so that they can begin to heal. However, we often don’t know how to react when someone discloses emotional pain or addictive behavior.

There seems to be a disconnect in our understanding of the source of mental illness and physical illness. The brain is a complex and powerful organ but it often goes unexamined when trying to help someone who expresses feelings of depression, anxiety, and other ailments that are neurologically based.

In truth, mental illness and physical illness are just illnesses. They both affect us in similar ways and have been found to have effective treatments. Recent developments in technology and science have allowed researchers to better understand the biochemistry and inner workings of the brain and have even allowed them to map out certain processes in the brain.

These advances allow treatment for mental illness and addiction to be on par with traditional medical practices. By merging the two, the cultural view shifts, and mental health is perceived as essential to physical health. There’s no “one size fits all” treatment. Treatment options can include:

Psychotherapy.
Medication.
Hospitalization.
Support Group.
Complementary & Alternative Medicine.
Self Help Plan.
Peer Support.

Dr. John V. Campo, chair of the Department of Psychiatry and Behavioral Health at Ohio State University explains “Psychiatric drugs haven’t improved for decades. So researchers are scouring the brain for leads. Proven regimens for treating common mental disorders and addictions are aiding the ‘cure’ rate and boosting public acceptance that such care works."

"Modern practices have the potential to improve public health and, perhaps equally important, engage families more actively in the care of individuals suffering from mental disorders and addictions."
Dr. John V. Campo

As research and development expand, and cultural attitudes evolve, more effective treatment options will be available for those in need. Trying to tell the difference between what expected behaviors are and what might be the signs of a mental health condition isn't always easy, but identifying a problem early can help lead to the best outcome.

July 27, 2022

The Comeback Story: How Alleva helps Clearfork Academy meet its strategic business goals.

Austin Davis, founder and CEO of Clearfork Academy, shares his journey with Alleva, from when the company was first formed to their partnership today. Alleva's EMR has become the backbone of its infrastructure, helping the company grow and meet its goals.

Clearfork Academy is a Christ-centered residential treatment program for youth between the ages of 13 and 18 years old who struggle with substance abuse or addiction and the accompanying mental health and behavioral issues. They began using Alleva EMR when they first opened their two facilities in Texas but, after a while, parted ways. Then they "came back home" to Alleva. Listen to Austin Davis talk about the growth he's seen in Alleva over the years and how using the platform has helped their company succeed.

Alleva's Electronic Medical Records software solution offers the latest technology to therapists, improves the quality of their work, and relieves stress. Our intuitive, user-friendly platform eases the workflow for those providing care, so they have more time to do what they do best--serving their clients and saving lives.

Alleva's Insights feature helped Clearfork Academy to make better business decisions as their company grew. With advanced, real-time data, our clients are able to track their health center’s progress and efficiency. Customized charts make reporting a breeze. We help behavioral health clinics to meet their strategic business goals.

Let us walk you through it with a quick, hassle-free demo.

No more headaches. No more hassles.

Alleva Insights is easy and automated.

Say hello to solutions. helloalleva.com

July 8, 2022

Why Relapse?

After beating the odds and conquering the demons of addiction, why would anybody voluntarily choose to return to their previous self-destructive state? It is not uncommon for those in recovery to experience sobriety for a long period of time, and on an impulse restart the self-destructive cycle. This is what we call relapse.

Although the behavior may seem inexplicable, understanding brain chemistry sheds some light on the situation. Because the effects of drugs are so powerful, it changes the brain structure and chemistry of the user. Prolonged usage of such addictive substances leads to a reprioritization of what the brain ranks as important. With time the addict’s brain can even prioritize the use of the drug above natural survival responses such as eating and sleeping. The addict’s brain convinces itself that the consumption of the drug is more important than their life.

Our survival responses are powerful, to say the least. We are hard-wired to do whatever it takes to ensure the preservation of our lives. I once witnessed a mouse stuck in a trap chew off its own arm to escape. Just like the mouse, any of us would go to undeniably extreme measures to survive in a life-threatening situation.

Because of the effects of reprioritization, addicts will go to similarly extreme measures to ensure they can continue the usage of their substance. In short, addiction knows no limits. There is no price too expensive, no situation too dangerous, and no risk too great. Even after enjoying years of sobriety, there is still a danger of relapse. This is why addiction treatment must extend beyond the sphere of treatment centers. Truly, quitting the use of the drug is just the first step.

May 31, 2022

Alleva’s Telehealth Solution Which Enables HIPAA Compliance Surpasses 30 Million Minutes of Essential Care, Improving Mental Health Outcomes

Behavioral Health facilities using Alleva's telehealth feature are able to reach thousands of isolated clients in despair using their built-in Zoom Video technology.

LAGUNA NIGUEL, Calif. (PRWEB) May 20, 2022-- In the wake of COVID-19, the U.S. not only faces a devastating death toll of over 980,000 lives lost from the virus but a staggering number of over 100,000 additional “deaths of despair” from alcohol abuse, drug overdoses, and suicide. This is a 28.5% increase in overdose cases from before the pandemic. With the burden on behavioral health facilities continuing to build, Alleva teamed up with Zoom Video Communications, Inc. in 2017 to offer a comprehensive telehealth solution that enables behavioral healthcare companies to meet HIPAA compliance requirements while delivering exceptional care.

Even before the pandemic, Alleva recognized the utility of Zoom’s unified communications platform and its application for healthcare facilities. Since its implementation, clinicians have been able to stay in contact with their clients who are unable to attend in-person sessions and those who prefer remote treatment. Before Covid, Alleva's customers averaged around 60 thousand telehealth minutes a month, but in April of 2020, and the onset of pandemic restrictions, that number jumped to almost 2 million minutes a month. Even as Covid risks have diminished, telehealth has not tapered off.

“The demand for telehealth shows no signs of slowing,” said Paul Magnaghi, Global ISV Program Leader, Zoom. “It’s crucial to provide a simple, frictionless, and secure experience for everyone involved–from provider to patient. Our platform incorporates security controls to help enable customers to satisfy the HIPAA Security Rule. We are pleased to have Alleva join Zoom’s ISV Partner Program and provide a simple and quick way for people to get connected to the care they need.” With the integration of Zoom’s convenient technology and the Alleva EMR, treatment centers can sync calendar appointments, and send invitations and reminders via texts directly to the Alleva app on their client’s cellphone, all while enabling HIPPA compliance.

Steven McCall, CEO of Alleva, said, "The fact that we were among the first EMR platforms to add the telehealth feature back in 2017 meant that we were agile and responsive when clinicians' circumstances and needs changed. Alleva is all about offering the latest technology and making life easier for caregivers.”

Alleva’s telehealth feature has allowed substance abuse and behavioral specialists to connect to their clients during increasingly challenging times. With options for individual, group, family, and admissions sessions, the telehealth feature allows people to connect effortlessly through digital means, with room for continued innovation. Moving forward, Alleva is looking to expand their solutions to further streamline communication and connect substance abuse specialists to those who need it.

For more information about Alleva, its built-in telehealth solutions, and how its solutions are shaping the behavioral healthcare industry, visit HelloAlleva.com.

About Alleva

Alleva provides world-class software to the behavioral health industry. Made up of a team of licensed therapists, industry professionals, and experienced software developers, they seek to use their industry background and passion to help the helpers give better care by providing them with supportive technology.

PR WEB PRESS RELEASE

January 4, 2022

Industry Outlook for 2022

The behavioral health market continues to face challenges, such as rising health care costs, pandemic socio-economic implications, and labor force attrition. But there is light at the end of the tunnel. Virtual care provides access to millions of people in need, and facilities with the right technological support are able to offer more equity, better quality, and increased value to their recovery programs.

Behavioral Health Market Growth

The critical importance of behavioral health is often downplayed because treatment is not as straightforward as other physical health conditions for which we have medicinal treatments. Treating depression or substance abuse requires psychological intervention, whereas diabetes does not. This is why the industry has historically faced greater challenges in funding, research, and authorization.

Over the past couple of years, however, we’ve seen a drastic increase in awareness as the need for intervention has grown. The ongoing plight of the pandemic and emerging variants of COVID-19 continue to cause massive challenges for treatment centers. Increased stress levels, the trauma of illness and isolation, economic uncertainty, and greater instability in people’s lives have all contributed to the overdose crisis we face. The essential care provided by treatment centers for those seeking addiction recovery is more critical than ever.

The rise in public acceptance of mental health treatment is making behavioral health care more accessible, thus increasing the market size. Experts estimate the behavioral health market will be worth approximately $240 billion by 2026. This fact attracts many operators to the space, but only those who adapt amid all the current challenges will make a real difference, providing quality care and support to those they serve.

Trends in Behavioral Health

While technology enables care providers to reach more people virtually, those integrating in-person care with remote support are having the most successful outcomes. In a post-pandemic future, the need to support workforce health, wellbeing, and safety will be a priority. Online resources, remote access, cloud-based documentation, and digital therapy, can bridge access gaps.

One of the best digital tools to help behavioral health management is an industry-specific electronic medical record (EMR) system. EMRs help to improve communication between patients and healthcare providers, increasing the efficacy and productivity of treatment centers. Alleva’s EMR is user-friendly and state of the art. With telehealth options through video conferencing, communication and scheduling are effortless. The Alleva EMR offers key features for compliance and documentation. Providers using efficient tools–such as medication management and reporting for business intelligence, producing data in easy-to-read formats–will discover they have more time available to spend with the people in their care.

The Alleva App also increases productivity by helping centers engage with clients, update assignments, send reminders and telehealth invites, even daily questionnaires, directly to clients’ phones. At a time when people are social distancing, this feature creates connection and improves communication.

Maximize Productivity in 2022

The behavioral health industry is growing thanks to an increased acceptance of mental health treatment. Digital EMR solutions like Alleva are perfectly poised to improve the industry for both patients and clinicians. Alleva is here to help behavioral health facilities reach all of their performance goals in 2022.

If you’d like to learn more, schedule a demo for Alleva and see how we help the helpers.

December 8, 2021

3 Tips to Finding Your Recovery Identity

Recovery can be a long road to walk, especially if you do it alone. Unfortunately, social isolation is a common characteristic of addiction, but it doesn’t have to be a part of recovery. In a recent study published in the Journal of Applied Social Psychology, researchers found that connections with social groups help in the transition away from addiction and in creating a new social identity in recovery, or a recovery identity. These tips can be helpful for treatment planners, family and friends, and especially for those in recovery:

Recovery is more than just quitting.

An important step in addiction recovery is ceasing to abuse the substance or behavior. But this is rarely enough to ensure improvement and long-term recovery. The study found that “social relationships have been shown to have significant impacts upon health through behavioral, psychological, and physiological pathways.”

An addiction is not an identity.

It can be difficult to know who you are when it can often feel like your addiction defines you. Being a part of a group can help you find a new identity. The 12-step program can help you identify as a “recovering addict” and this has been shown to increase feelings of belonging and support. This can help you connect to others who are also recovering.

You are not just a “recovering addict”.

While this may be an important identity for you, being a member of multiple groups can lead to a healthy and balanced social identity, an identity that will take you beyond recovery.

The results of the study “also underscore the importance of social network diversity in recovery, indicating that it is important to foster connections with a range of groups beyond those solely associated with recovery.” Maintain connections with family and friends. Go to support groups. Join a softball team. Start a book club. Get involved and find your recovery identity.

Alleva is an EMR that puts people first. As part of the addiction recovery social circle, we are committed to connecting treatment centers and patients and helping them stay connected by providing the right tools for long-term recovery. Learn more about how we support behavioral health facilities with a demo of our products.

February 9, 2021

Alleva Raises Seed Funding to Further Capacity to “Help the Helpers”

Alleva, a company dedicated to providing world-class software to the behavioral health industry, today announced a significant addition to its seed round of funding.

February 14, 2019

How to Choose a Behavioral Health EHR: 10 Things You Need to Consider

1. Identify your goals

It is so important to understand your business goals when looking for a behavioral health EHR. What are your overarching goals for your business and where are you going? Are you trying to cut costs, grow revenue, expand locations, beds, occupancy or census? Are you trying to better retain staff? Do you have clinical goals that require better oversight or more time to accomplish - more efficiency, or better connection with patients? Identifying your goals, whatever they may be, is hypercritical to knowing what you want. Pain is just as important which is the next step.

2. Identify your need: Why do you need a behavioral health EHR?

It is critical to understand your motivations for needing a behavioral health EHR. What is your challenge with your current software? What are general pains with your business? Are you losing insurance dollars because of audits or record requests with missing documentation? Are you struggling with licensing or other concerns? Is there a lack of oversight because you are on paper or a weak system with little reporting or business intelligence tools to get what you need? Is there a department that is inefficient? Are you on a system but certain aspects of your business are still being done on paper?

3. Evaluate your current Process: What's working today that you wouldn't want to lose?

Is there anything your current vendor is doing right that you would be loath to lose? It is important to establish what is working and make sure you are not taking one step forward and two steps backward.

4. Assign priority

Try to list your pains with your current behavioral health EHR in order of biggest to least. Also, list the things you want to keep in order of importance. This will help you identify the best fitting EHR by how much value it will give you.

5. The Net

Your mental health EHR search needs to be done thoroughly. Make sure you gather a minimum of two EHR providers to go through. Having three or four would be ideal. Do an initial demo with each, keeping the demos to 30 minutes or less to narrow down to your top one or two.

6. Due diligence: Getting References on the Behavioral Health EHR Provider

Make sure you speak to references. This is an important step many people miss when selecting a behavioral health EHR. Whether they blindly sign up with a company or whether they discount that company because another competing company discouraged them from continuing to talk with them, make sure you do your due diligence and speak with people that are actually using the software every single day. You should also check their reviews on sites like Capterra and G2Crowd. Look at how many reviews they have and if the majority are good or bad.

7. The Behavioral Health EHR Demo

Make sure you have in mind some key areas you are looking to improve and have those outlined before the demo to help the presenter know what to focus on. Your time is precious and it should be focused on the things that will bring you maximum value and enable you to maximize your results with your new software. This will also help your behavioral health software provider to know the important things they need to be working on and where their customers are looking for help.

8. Your Current Contract

Some contracts have notice clauses that require one to give a certain amount of notice before you may cancel. This is important to know when thinking about your timeline to transition. Timing your notice with your implementation is key so that you are not paying for two systems longer than you need to. If your clause is 60 days or less, there isn’t much to worry about. Your new provider can advise you on when the best time will be to give notice. If it is longer than 60 days, you may want to consider giving notice even before you select a new partner.

9. A Good Fit

The partner you choose needs to be a good fit technically, but what about culturally? Some partners might be more online-tutorial based, some may be support-center based, and others may be account management based. It’s important to identify what is important to you and what is included. Also, where is the company headed? Most software today is cloud-based and delivered as a service (SAAS). What does their roadmap look like for the next year? How often do they do releases into their product? How are those communicated? How many engineers do they have on their team? Are they full time or part time contractors? Are they based in the US or overseas? This is important to know based on your past experience and deciding on the right fit for your business.

10. Cost vs. Value: What's the value of each option?

Listing the choices in order, regardless of price, is a great way to help yourself determine what you really want. Next, you'll want to assign a price to each option. If the price of the first one is worth the value it brings, then your decision was just made for you. If there is a discrepancy, then you need to think a little harder. One suggestion that is worth trying is calling that number one option and telling them they are the number one option but that their price seems to still be a barrier. Maybe they can be flexible. Sometimes they can and other times they can’t. It will depend on the situation. If option one cannot make it work, repeating these steps for option two and so forth will help you get the best possible solution for your needs and budget.

Choose a Behavioral Health EHR that best fits your needs

When you're looking for a behavioral health EHR, you should first identify your goals and needs. It doesn't matter how great a mental health EHR software is if it doesn't do what you need it to. Once you've established this, look at your current process and find an EHR that keeps what's currently working for you.

Next, assign priority to the pains and items you want to keep in order of importance. Then make a list of potential EHR vendors and get references on them. The best way to conduct an EHR search is to make it thorough. Then, get a demo! Most, if not all, EHR vendors provide a free demo. If they don't, you probably shouldn't consider that vendor. You can schedule a no-hassel demo with us here.

Check your current contract to ensure it doesn't have any clauses preventing you from leaving without sufficient notice. If you're able to leave your current contract, don't do so until you know the new vendor is a good fit technically and culturally. If it is going to save you time and give you peace of mind, it will be worth the switch.

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