April 21, 2023

Get #AllevaCertified

Master it all with our Super User Certification.

Posting your Alleva University certification on LinkedIn is a great way to promote yourself and your program. Your certification will be visible on your profile under the section "Licenses and Certifications."

Here's a quick guide to posting your certification:

Demonstrate continued learning and commitment to excellent care through your knowledge of the most advanced technology in the behavioral health space. Get answers to all your questions about:

Use the hashtag #AllevaCertified and share the news with your network!

March 3, 2021

How EMRs Improve Client Care

Electronic medical records, or EMRs, can help you transform your practice from a stagnant business into a fast-paced and efficient facility without sacrificing care. Through the elimination of paperwork, you’ll say goodbye to mistakes and busy work and say hello to optimization and high-quality care.

Read more

August 4, 2020

Lost Connections in a Digital World

Even before the spread of COVID-19 forced millions of people around the world to isolate, the decline of human contact in our digital world was taking a toll. In the great debate about the merits and difficulties of a world dependent on technology, the jury is still out. 

In some ways, we may fault technology for our culture’s rampant obsession with status, or the resulting depression and even addiction in the younger generations. In other ways, we praise it for making our lives easier, for making information available to the masses, and for its ability to connect us with others across the globe.  

While we may agree with the risks of allowing technology such a vital place in our lives, we have all, in some way or another, cosigned the idea that through technology, we can improve how we communicate and connect with each other. Some technology, like video conferencing, brings people together and breaks through the barriers of isolation.

The Need for Human Connection

Since the dawn of humanity, we have needed connection with others of our kind, just as much as we needed food, water, or shelter. This is because, in many ways, banding together was our ticket to successfully meeting all other needs. As evidenced by early cave drawings all the way to today’s obsession with social media, we’ve long felt convinced of our need to communicate important messages, share about dangers on the horizon and even to celebrate successes with one another. Although the medium has changed over time, the fundamental service that these platforms appear to provide remains the same.

In the years since those early attempts at human connection, our society was on a path towards individualism, and as a whole becoming lonelier and more and more isolated from one another. Tricked time and time again by a consumerist mindset that told us that we are always “only 3 easy payments of $19.99” away from happiness, we’ve continually failed to learn our lesson. With the advent of the internet, we fared no better. 

In his poignant discussion of the root causes of depression, Johann Hari points out that we are drawn to these manufactured forms of connection because at first, we believe that they are the real thing.  However, no matter the number of emoji’s, gifs, or iMessages sent with special effects, communication online fails to measure up to the real thing, and only leaves us clamoring for our next ‘fix’. 

“Only through our connectedness to others can we really know and enhance the self. And only through working on the self can we begin to enhance our connectedness to others.” ― Harriet Lerner

What Does This Mean for Clinicians?

Recent research reveals that the average person checks their phone 96 times per day or roughly every 10 minutes, and spend nearly half their day listening to, watching, reading, or otherwise consuming media. The Behavioral Health Industry is not immune to these societal changes.  Although the therapy room may be one of the last frontiers where two individuals connect with one another for an extended length of time, uninterrupted, the battle for such a structure and even mandates for concurrent documentation appears to threaten this practice. 

In some ways, clinicians are expected to provide a remedy for this lack of human connection, as well as a model for the path forward. It is crucial to this task to consider both the role of technology in both fostering and hindering human connection, and to discover the balance between consuming the content available to us and engaging with the people in front of us. 

True, because of technology, we are aided in our ability to get tasks done more quickly and connect with others across the globe, but we must not neglect our connection to the natural world. For many reasons, this is why wilderness therapy has been so successful, in that it helps you retain your connection with the world around you. 

Partnering with Alleva

At this time in history, we are navigating two worlds: the physical and the virtual. It is altogether vital to remember which one fosters true, fulfilling, human connection, and that which is only masquerading as such.  Technology is important, but only when we remember its true purpose, to aid the lives of those behind the screen. 

At Alleva, we are all about harnessing technology that helps you get back to what you do best- providing authentic, in-the-moment care. From our intuitive design and easy-to-use templates, with HIPAA-compliant communication logs, and tasks and notifications all in one place, spend less time stressing out over the tediousness of record management and invest your time instead back to the clients who have sought you out for treatment. 

Quickly access and edit client notes, create individualized treatment plans based on Wiley Treatment Planners best practices, and assign the corresponding homework. With Alleva, you are able to deliver the same high-quality, individualized treatment that your clients have come to expect. Have your technology work for you, not the other way around. Less headache, more connection. 

July 7, 2020

What We Wish We Knew About Telehealth Before COVID-19

Over the last several months, clinicians and treatment centers, along with the rest of the world, have been working on ways to offer their services online. Some made the jump prior to the global pandemic, while others waited for the future to arrive right at our doorstep. 

In the months since that leap to online, offering services via telehealth has been both a helpful and frustrating alternative for counselors and their clients worldwide. In many ways, this time has been both trial and error, learning the ins and outs of what not to do when meeting online. 

During and After COVID-19...

1. Your caseload won’t be the same.

For some, you may have seen a spike in clients these past few months, those struggling with anxiety and uncertainty of the future who’ve sought you out for help. For others, the seismic shift from face to face to telehealth sessions may have come with a drastic reduction in caseload. Of course, we understand that this is related to the severe changes that we as a society have had to face, as well as the fact that our very lifestyle is no longer the same. 

When getting clients to make the switch, a helpful way of thinking about it is to ‘put your sales and marketing hat on’. Think about the benefits of telehealth and do your best to present your case for why you can make it easier for clients to engage in services via telehealth.

2. You will be called on to set an example.

Counselors around the globe have been expected to set the bar for human services professions by practicing social distancing and follow stay at home orders. While being an example is part of our profession, it does not mean it is easy.

One of the many roles as counselors is to welcome clients in to teach them how to handle change. When they do not choose to continue services via telehealth it is not a personal reflection on yourself as a professional. It is a reflection on the client’s needs and perspective on the changes we are all enduring.

As you continue your work via telehealth, keep your perspective in mind. Instead of blaming clients, allow your mind to consider the challenges they may be facing and be understanding.

3. You will need to re-set expectations.

When beginning or switching to telehealth, maintaining a caseload can be difficult. Clients may take advantage of the degree of separation and may feel more comfortable practicing less healthy communication skills with others when they are online. That includes with you. Many of our clients may stop communicating altogether. We have handled that reality face to face; we can address these responses via technology as well.

When clients do not follow up with telehealth services, start with an attitude of grace and end with an attitude of professionalism. We use informed consent as the bedrock to establish expectations at the beginning of any therapeutic relationship. The switch to online demands the same. 

4. You will need to become well-versed with technology & be able to teach others, too.

Though we are hard-pressed to live without it, technology does not come easy to everyone—counselors included. Telehealth requires a basic understanding of the internet, WIFI, and audio/video connectivity. As counselors, we most likely do not have much experience connecting these three together to provide services. Regardless of our tech expertise, we have all likely experienced the difficulty of teaching clients how to use telehealth.

In sessions with children, the challenges are magnified at least two-fold. Counselors must teach both clients and their parents or caregivers how to connect to sessions online. Patience may wear thin when explaining to clients how to connect to sessions.

To ease the pain of learning and teaching clients how to use telehealth, keep the following in mind: 

  • As much as you are able, choose a user-friendly platform for your telehealth services. Fewer clicks to get to sessions increases the chances your clients will be able to connect. In turn, your client retention rate will likely increase as well. 
  • Practice connecting to a session with your client before their first telehealth session. Troubleshooting at the start will save on unpaid time and frustration on the backend.
  • When in doubt about how to troubleshoot, do a quick search for how to connect to your telehealth platform and there is most certainly a helpful post you can send to your clients. 

5. Your documentation process will need to adjust.

With the advent of telehealth, many professionals are scrambling to adjust documentation needs to telehealth services. Paper documentation in the age of telehealth creates stress in addition to the frustrations of changing to telehealth. 

EMR platforms like Alleva make documentation easy. Consider implementing EMR services through Alleva that streamlines the online documentation process from intake to discharge. With this platform, client records and resources can be documented in one user-friendly place. With a healthy perspective and the most up-to-date resources for learning technology, telehealth can be used to the benefit of clients and counselors alike. Alleva offers a mobile app for your clients to easily access a session remotely. Alleva also offers group telehealth with the ability to accommodate up to 150 participants.

Let's keep our chins up, and lead by example in a world of teletherapy. Call us today to schedule a free demo.

June 29, 2017

Incarceration vs. Rehabilitation

Incarceration vs RehabilitationIncarceration vs rehabilitation methods have been hotly debated over the years and recent research has emerged that has greatly improved practices and progress in treating addiction as a health issue.  However, some practices are in direct conflict with what others consider proper care.

With rising opioid use across the country, there are those who would argue that in-jail treatment offers the best solution.

Inimai Chettiar and Grainne Dunne of the NYU School of Law responded to the incarceration vs rehabilitation argument, stating “We should certainly improve treatment in jails. But by focusing on building drug treatment infrastructure inside the criminal justice system, we further institutionalize its placement there. This reinforces the belief that people battling addiction deserve punishment — undoing years of progress to understand addiction as a health issue.”

Even improving treatment within the justice system could not be enough to rehabilitate those struggling with addiction.  The consequences, stigmas, and stereotypes that accompany someone who has gone through the justice system are often too difficult to overcome and while they may receive some medical or therapeutic treatment, rehabilitation includes being accepted back into society and that often cannot occur.

Treatment should be given in the appropriate environment, facilities that are designed for rehabilitation, not punishment.

In the rehabilitation vs incarceration debate, what do you support? Comment below.

June 12, 2017

Everything You Know About Recovery is Wrong

Innovators, like Johann Hari, help us understand better those who struggle with addiction and helps us challenge our preconceived ideas on the criminalization of drug use. He helps us ask the hard questions. What is addiction? How does addiction happen? How can we help those who struggle from addiction to achieve recovery? And he gives us surprising solutions as he makes striking statements like, "the opposite of addiction is connection".

 

June 6, 2017

3 Ways to Bring ‘Hope’ Back into Treatment

Is hope what is lacking in mental health facilities? Do patients in recovery centers, hospitals, treatment centers have hope that they will be better? Are we as mental health professionals helping our patients feel a hope that they can recover? How do you cultivate hope in a treatment center?

Hope is essential to any person dealing with a mental illness or addiction; hope that they can recover, have a job, create healthy relationships and be able to bounce back from hardships and suffering in life. Therefore it is necessary that our treatment centers have an atmosphere of hope and a belief that every patient can have a better life.

The first thing we can do to bring ‘Hope’ back into mental health is to…

  1. Create a philosophy of having ‘Positive Goals’ as opposed to ‘Avoiding Negative Outcomes’.

Having positive goals and giving them the tools to fight off negative outcomes creates a more positive path for patients to follow. Instead of telling patients all the things they shouldn’t do or avoid focus on the positive outcomes that recovery has to offer.

  1. Use Hopeful Language Explicitly and Implicitly

The most damaging statement that could be made to patients undergoing treatment and recovery is to hear that they will never be able to have a normal functional life with jobs, family, relationships, etc. This brings about hopelessness which in turn leads to negative outcomes.

Our language as mental health professionals should exude hope explicitly by telling them all the wonderful things they can accomplish, and implicitly using positive words when talking about treatment plans and goals. We must be careful to avoid definitive statements about their future and focus on tools and resources that can help them accomplish what they want out of life.

  1. Bring Hope even in Relapse

No matter the downfalls, the temptations, the obstacles or the difficulties you don’t know what will finally help a patient recover. Patients need help knowing that there is someone out there that won’t give up on them.

We can’t have patients believe that we are ‘just doing our jobs’ or that we ‘don’t believe that they can change’. Through our efforts of teaching our patients to face despair and deal with their defeats, we can then focus on hope and learning from their victories.

For people looking to choose the right treatment for them, here's an article to help you find the right drug addiction treatment for them. But it's also incredibly important for us, as providers, to know the treatments that are best for patients so we can serve them better.

June 2, 2017

Addicts for Sale: What Families Need to Know about Patient Brokers

Patient brokers are an emerging plague on the field of addiction recovery. They have several different names: patient brokers, treatment brokers, and perhaps the most chilling, body brokers. These brokers make fees by referring to treatment centers who pay them for the referrals.

Often, the families are also charged for the service. In other cases, where families aren’t involved, brokers pull people off the streets, offering to help them get help. They make between $100 and $5,00 per transaction, or more accurately, per human sold.  

While that process may in and of itself seem harmless- a middle man who makes a living by helping struggling individuals get into treatment. But the field of addiction recovery, a rapidly growing $35 billion industry, is particularly vulnerable to predatory capitalization.

By the time treatment is being sought, the patient is sick, physically, mentally, emotionally. Families are desperate, willing to do whatever they can to help their struggling loved one. This is an especially vulnerable point for everyone involved. Treatment brokers often target young drug users, those who are inexperienced with the process of entering rehab. 

So what do addicted individuals and their families need to be aware of?

  • Unsolicited contact from strangers offering the opportunity to go to treatment
  • Offers to go to treatment out of state, particularly without paying airfare. 
  • Directives on how to behave or to maintain contact with the individual while in treatment
  • Recommendations for treatment centers that don’t quite fit needs (ex. a program that focuses on certain types of drug use or trauma that don’t apply)
  • “Scholarships” offered for treatment 

While each of these events may not be hard evidence of treatment brokering, they are definitely warning signs. Treatment centers can help our industry to overcome this problem by disseminating this information.

May 23, 2017

5 Misconceptions About Recovery

Even in today's society, many people have misconceptions about recovery. Here are some common myths to be aware of:

  1. Addiction is a choice.

We must remember that each individual in recovery or suffering from addiction starts consuming drugs or pills for different reasons. Some even start taking them for legitimate medical conditions prescribed by a doctor. After a continuation of the consumptions of pills or drugs, their agency decreases and their need for the substance increases. Soon they will use the substance just to feel ‘normal’.

 

  1. I put down my cigarettes one day and never picked them up again, so my loved one should be able to do the same with the drugs.

Wouldn’t that be nice to so easily put away something your body and mind crave? I can’t put down my carton of ice cream and neither can some addicts put down a mind-altering addictive drug. The minority of those who consume drugs, alcohol and cigarettes can easily stop and never touch them again. The minority.

 

  1. Drug addicts are selfish people that care only about themselves.

Nothing could be farther from the truth because those individuals have no intention of hurting others. Drug use creates damages and alterations to the brain ‘that disrupt the normal production and activity of neurotransmitters in the brain and in some cases will change the structure of the brain and the thought processes.’

 

  1. Sobriety and recovery are reached after graduating from a treatment center.

Graduation from treatment doesn’t mean a full recovery. Not only do addicts have to worry about staying sober, but they must completely change their lifestyle and learn new things. They still have to fight their addiction every day and that is a longer road than just six to twelve weeks.

 

  1. Once an addict creates a normal life with a family and a job they will no longer need to use drugs.

We need to remember that using drugs is a constant battle for an addict; one in which they need to avoid in many different situations. Access to money, stress, certain people, etc. can become triggers to those who are addicted to drugs. Whether freshly sober or ten years later this battle rages on in varying degrees.

 

Avoiding misconceptions about recovery can help those in recovery as well as the people around them to respond with love and compassion. Knowledge can help us to recovery and heal.

 

May 22, 2017

The Utah Opidemic

Many are calling addiction an epidemic in the United States and for good reason.  Last year, nearly 10% of the US population used illicit drugs, while binge drinking affected nearly 15%.  In 2015, 35,000 people died of an opioid overdose.  These numbers can be scary but the Utah Department of Health is taking aim to reduce and eventually eliminate this problem.  The Utah Opidemic is of particular concern.  They have declared the opioid problem in Utah an “Opidemic” and launched a campaign to promote awareness and resources for those struggling with addiction.  

Their website, opidemic.org, explains the serious consequences of opioid use, provides resources to find treatment, illustrates what to do if someone you know has an overdose, and provides hopeful messages from those who are overcoming their own addictions. These helpful tips offer suggestions on what to do to take action and support this initiative in your communities.  While the treatment centers listed on the website are located in Utah, the information is useful for anyone who is struggling or knows someone who is. Read here to learn more about the opioid epidemic.

If you need a new EHR for your addiction recovery or substance abuse treatment practice then you can schedule a free demo here or fill out the form below. 

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Copyright 2019 - Alleva Corp. All Rights Reserved.

Copyright 2019 - Alleva Corp. All Rights Reserved.

Copyright 2019 - Alleva Corp. All Rights Reserved.